UX Design: Twilio Telehealth Spike

Part of working for an agency is spike projects - quick experiments using new technology, trying new approaches, and learning new processes together as a team. This particular spike was making a demo program for Twilio, as a way of showcasing their tech to potential clients. Echobind’s particular specialty lies in Telehealth and healthcare, so we were their choice for targeting that audience.

Provider dashboard view

This needed to stay rather generic, rather than any overt branding. Turnaround time was also very, very short, as it needed to be handed off to dev quickly for building.

Provider video views

Patient video views, showcasing multiple user views, and chat/image interaction.

Patient messaging and forms

Walking users through sharing insurance information